Meet the Agency Team
GAINSCO Auto Insurance Agency is proud to serve customers who prefer to shop for their auto insurance using web marketplaces and online tools. Each member of our team has extensive knowledge of the GAINSCO Auto Insurance product and how it can best serve you. Our agents will work to find you discounts and the best price to ensure dependable coverage at an affordable price.
“I love learning about customers’ needs. Insurance is something the customer can’t see or feel. It is my job to educate the customer on necessary coverages and most importantly arrange the coverage that meets their specific needs. Arranging this partnership between clients and GAINSCO and doing it well is something that I really enjoy.”
“I strive to provide great customer service, educate our customers on their insurance needs and functions, all while saving them money.”
“I enjoy helping people obtain auto insurance by determining their insurance needs. It is about building relationships with my clients and gaining their trust. Here at GAINSCO, we are family and this is also how I feel about my clients as well. I like to connect with my clients and guide them through their GAINSCO Auto Insurance experience.”
“When I was young, my father instilled this motto in my mind: “When a business does something good for somebody, that somebody feels good about that business.” Customer Service has always been part of my adult life, and I’ve tried to give without expecting any reward in return because that has a special quality of its own. I strongly believe that some customers may forget what I said, but they will never forget how I made them feel. Keeping a customer demands as much skill as winning one; that is why I love to thank my customers for the opportunity and trust they give me when they purchase a GAINSCO policy through me. I love my job!”
“Sales and service are my passions. I love informing customers about different coverages that would fit their needs. GAINSCO is a great company and I am glad to be part of the team.”
“GAINSCO has been a wonderful experience so far. Everyone is so friendly and always willing to help. I love helping clients get the coverages they need at a very affordable rate.”
“I love working at GAINSCO. I actually haven’t felt happier in any other job. My team is so helpful at all times, and there’s always something new to learn which is awesome.”
“I love helping others by saving them money on their auto insurance, and they truly are grateful. Working for GAINSCO is like being part of a large extended family. Everyone is very caring, positive, supportive, and happy; this shines through while we are on the phones with our customers. I truly enjoy my job.”
“I am new to the insurance world and am in agency sales. Before this position, I worked retail for 12 years. I have 10+ years’ experience in customer service. I enjoy the relationships I build with customers because the conversation you have with them could make their day.”
“I have 20 years of experience in customer service. I love helping customers. GAINSCO gives me the opportunity to demonstrate my experience and express my passion by providing me with the tools to service our customers’ auto insurance needs. Walking into GAINSCO is like walking into a family gathering; it is that type of environment that keeps us all motivated.”
“Insurance can often be a difficult investment for some to make. Those that do make the jump sometimes aren’t motivated to keep their policies up to date. As a Retention Specialist, I look forward not only to contributing to our future clients’ transition into the GAINSCO family, but also with the upkeep of their policy which can be overwhelming.”
“I get satisfaction from helping customers with their insurance policies and helping them understand how insurance works. I believe that insureds should be educated in insurance terminology as I provide excellent customer service.”
“I enjoy providing solutions for my customers’ insurance needs no matter how complicated the issue may be. GAINSCO provides me with the tools to provide the best customer service and this helps me help my customers. I work with an upbeat and positive group of people. We love what we do and work towards the same goal each and every day.”
“It is important to be able to assist and deliver excellence in customer service. Without our customers, there is no GAINSCO. Building an extraordinary relationship with customers provides me great pleasure. It assures me that I have exceeded in what I love to do which is provide great service. I have always believed that a happy service representative leads to a happy customer.”
“Working at GAINSCO has been an amazing experience. It may be simple to have good customer service but our GAINSCO family goal is to provide the BEST customer service experience. This means taking on the challenge to be truly attentive to our insureds, listening to all their concerns, assisting them during their request, all while delivering professional, helpful, high quality service.”
“I like to put myself in the customer’s shoes and treat them as I would like to be treated if I were on the other end of the phone. To ensure that I accomplish this, every time I speak to a customer I provide a service experience they won’t forget. I want my service to be the reason they smile at the end of the call. My favorite feeling is when my service has satisfied and made a customer happy.”
“I enjoy being helpful to my customers while providing the best customer service experience. I am a firm believer of first call resolution, and I strive to end each call on a positive note. I work with a wonderful team; we all share the same passion for excellence.”
“Providing an exceptional customer experience is very important to me. I find an overwhelming joy when customers feel that we value their business.”
“What drives me is the ability to aid my customers and know that they can rely on me or the rest of my team. As their agent, it is my promise to do everything in my power to make sure they are satisfied!”