Meet the Agency Team
GAINSCO Auto Insurance Agency is proud to serve customers who prefer to shop for their auto insurance using web marketplaces and online tools. Each member of our team has extensive knowledge of the GAINSCO Auto Insurance product and how it can best serve you. Our agents will work to find you discounts and the best price to ensure dependable coverage at an affordable price.
“I love learning about customers’ needs. Insurance is something the customer can’t see or feel. It is my job to educate the customer on necessary coverages and most importantly arrange the coverage that meets their specific needs. Arranging this partnership between clients and GAINSCO and doing it well is something that I really enjoy.”
“I love dealing with and meeting new people on a daily basis. The insurance industry is a never-ending learning experience…there’s always something more to learn, and we have to be ready to adapt. Having people tell me that I’ve made their day by saving them money is something I’m proud of.”
“I enjoy helping people obtain auto insurance by determining their insurance needs. It is about building relationships with my clients and gaining their trust. Here at GAINSCO, we are family and this is also how I feel about my clients as well. I like to connect with my clients and guide them through their GAINSCO Auto Insurance experience.”
“It is a pleasure to work for a company that is growing in the right direction and takes care of their employees. I feel that what I do every day makes a difference to other people. I know when I go home that I truly did something meaningful and important.”
“When I was young, my father instilled this motto in my mind: “When a business does something good for somebody, that somebody feels good about that business.” Customer Service has always been part of my adult life, and I’ve tried to give without expecting any reward in return because that has a special quality of its own. I strongly believe that some customers may forget what I said, but they will never forget how I made them feel. Keeping a customer demands as much skill as winning one; that is why I love to thank my customers for the opportunity and trust they give me when they purchase a GAINSCO policy through me. I love my job!”
“Providing an exceptional customer experience is very important to me. I find an overwhelming joy when customers feel that we value their business.”
“Insurance can often be a difficult investment for some to make. Those that do make the jump sometimes aren’t motivated to keep their policies up to date. As a Retention Specialist, I look forward not only to contributing to our future clients’ transition into the GAINSCO family, but also with the upkeep of their policy which can be overwhelming.”
“GAINSCO has been a wonderful experience so far. Everyone is so friendly and always willing to help. I love helping clients get the coverages they need at a very affordable rate.”
“It is important to be able to assist and deliver excellence in customer service. Without our customers, there is no GAINSCO. Building an extraordinary relationship with customers provides me great pleasure. It assures me that I have exceeded in what I love to do which is provide great service. I have always believed that a happy service representative leads to a happy customer.”
“I like to put myself in the customer’s shoes and treat them as I would like to be treated if I were on the other end of the phone. To ensure that I accomplish this, every time I speak to a customer I provide a service experience they won’t forget. I want my service to be the reason they smile at the end of the call. My favorite feeling is when my service has satisfied and made a customer happy.”
“What drives me is the ability to aid you and know that you can rely on me or the rest of the team. As your agent, it is my promise to do everything in my power to make sure you are satisfied with everything!”
“It is a pleasure to be helpful when it comes to our customers’ insurance needs. Meeting new people every day and winning their trust and business is an amazing feeling. It is my pleasure to be part of such a great insurance company and to be part of such a great team. Sales may go up and down but customer service stays forever.”
“I strive to provide an excellent customer service experience. I love being able to help a client make an informed decision on what is best for his/her insurance needs, and this is my number one priority. I enjoy the ability to educate our clients by informing them of their state’s required coverages and addressing each question. Having the ability to converse with different people on a daily basis is always a plus, but even more is making their day by meeting their needs and being able to save them some money at the same time.”
“I strive to provide great customer service, educate our customers on their insurance needs and functions, all while saving them money.”